Jeanette Gass, CAE, ACNP, is Senior Program Manager at ICMA where she works on relationship management. She serves as the executive administrator for the National Association of County Administrators (NACA) and helps develop local government leadership programs around the world. Previously, she was Membership & Development Director at the American Association for Public Opinion Research and Senior Manager, Global Programs at the International Association for the Study of Pain (IASP) in Washington, DC where she worked on program management, grant proposal writing, advocacy communications and programs, and digital strategy, membership, and non-dues revenue generation. She holds a Master of Arts in Global Communication from George Washington University and a Master of Science in Nonprofit & Association Management from University of Maryland University College. She received her Bachelor of Arts in International Studies from The University of Iowa with a focus in international communications. Outside of work, she is an active volunteer on several different initiatives for ASAE: The Center for Association Leadership and Phi Sigma Pi National Honor Fraternity. In 2019, she was named an ASAE NextGen Scholar and was named to Association Forum’s 2020 Forty Under 40 for her interest in and commitment to association management.